Effective Date: 1/1/2025

Dae ("we," "our," or "us") is committed to protecting the privacy and security of our users ("you," "your," or "users"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our school management software applications, including the Teacher App, Student App, Parent App, and School Admin Dashboard (collectively referred to as the "Services").

By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account Information: Names, email addresses, phone numbers, and other information necessary to create and manage accounts.

• Student Records: Data such as grades, attendance, and other school-related information uploaded by schools or users.

• Parent/Guardian Information: Contact details and relationship to the student.

b. Automatically Collected Information

• Usage Data: Information about how you interact with our Services, such as IP addresses, browser types, device types, and operating systems.

• Cookies and Tracking Technologies: Data collected through cookies and similar tools to enhance user experience and improve our Services.

c. Third-Party Data

We may receive additional information from third-party integrations, such as educational tools or payment processors.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and improve the Services.

• To communicate with you regarding updates, support, and announcements.

• To ensure compliance with legal and regulatory obligations.

• To analyze usage patterns and improve user experience.

3. Sharing Your Information

We do not sell your personal information. However, we may share information with:

• Educational Institutions: Schools and administrators that use our platform.

• Service Providers: Third-party vendors assisting with hosting, analytics, and technical support.

• Legal Authorities: When required to comply with legal obligations or protect our rights.

4. Data Security

We implement robust security measures to protect your information, including:

• Encryption of sensitive data.

• Regular security audits and monitoring.

• Restricted access to personal information.

However, no method of transmission or storage is 100% secure. We encourage users to take precautions to protect their own data.

5. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information.

• Object to or restrict certain data processing activities.

• Withdraw consent for data collection and processing.

To exercise these rights, please contact us at

• Email: support@dae.doaog.com

• Phone: +233-267247725

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6. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Services are intended for use by schools and related entities. We do not knowingly collect personal information from children under the age of 13 without proper consent. Schools are responsible for obtaining necessary parental or guardian consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our Services or other appropriate channels. Your continued use of the Services after changes are made constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our Services, please reach out to us:

Email: support@dae.doaog.com

Phone: +233-267247725

Address: Dae Headquarters, West Hills Mall, Accra, Ghana